Digitising neighbourhood kirana without erasing the neighbourhood relationship.
MyRashan is designed as digital infrastructure for trusted local kirana stores — not as a comparison marketplace that pulls the customer away from the merchant they selected.
Merchant-first
The primary merchant owns its storefront, catalogue decisions, selling price, stock, offers and customer relationship.
Privacy by role
Customer, merchant, source partner, rider, field and admin views are intentionally separated by what each role needs.
Familiar language
Kirana Parchi, Send to Store, Final Bill and Unavailable here keep the digital experience grounded in local retail behaviour.
Outlet slot and merchant identity stay separate.
A coded outlet slot represents the geographic/operational storefront identity. Merchant assignment can change only through controlled closure/reassignment, while old merchant operational data remains attached to the old merchant record.
New merchant never receives previous merchant orders, customers, inventory, payments, complaints or reports.
MyRashan data-separation principle